Full Service Purchase is a combination of all the services you will need to successfully and safely make a purchase in China. Down below is a step by step guide to how the process works. Full Service Purchase is by fast our most popular service choice because it makes doing business here so easy for the customer. We will take care of all the headaches like trying to stay in touch with 20 different suppliers that tries to explain something to you in Chinese while you are on the other side of the globe being busy with other things. You won’t have to worry about things like specific details getting lost in translation, being scammed, paying for damaged goods etc. We will take care of all that for you.
For all the services included in Full Service Purchase we charge a commission fee of 5-7% of the total value of the goods. You can read more about how we charge this fee here.
The Full Service Purchase Process
First of all we will help you find a suitable manufacturer or supplier for the item you are looking for. If you plan to come here in person, we will guide you in the wholesale markets and/or travel to the factories together with you. We can also source for items based on your description. The more details you can give us, the better we will be able to help you. The best thing is of course if you are able to send us a sample of the item.
For first time customers, we will require the 200$ sourcing fee in advance. This fee will later be subtracted from our commission. You can pay us this fee via Paypal and release the funds to us after we’ve completed the sourcing to your satisfaction.
Once you have confirmed that you wish to make an order from the supplier/manufacturer and we have helped you tell him all the specifics about your order, its time to initiate the purchase. You will have to pay a deposit that’s normally 30% of the total amount of the order. In return, the supplier will give us (since we are the once handling your order) a pink receipt/orderlist. This will later be needed to collect the goods. We will also have the supplier/manufacturer send us a digital PI (proforma invoice) with photos that we will translate for you so that you can confirm that your order is 100% correct.
The production of your order has begun and depending on what you ordered, this can take anything from days to months. During this process, we will keep in touch with all the suppliers/manufacturers and make sure that everything goes smooth. We will also frequently report back to you and keep you updated on the process. If any problem should arise, we will make sure that you find out right away while there still is time to do something about it.
Once the goods are ready to be collected, we will first perform a thorough quality control to make sure that everything is up to par and meets your requirements. If we find any problems, we will report back to you and update you on the situation. Once all issues has been resolved will we pay the remaining balance of the goods and help you collect them. We will store the goods in our warehouse until they are ready to be shipped.
We have great connections with many shipping agencies in Guangzhou and can offer safe, fast and cheap shipping by land, sea or air. We will help you with arranging the proper documents, custom clearance and transportation and loading of the goods. Our job is not completed until your goods safely has arrived at the location of your choosing.